NGBM provides data analysis applications with visual interactive capabilities that allow our global clients to quickly gain critical business insight, improve performance, and gain a competitive advantage:
Customer Portal: Provide round-the-clock self-service solutions capability to your customers and reduce not only your call volume but customer service center OpEx.
Microsoft Office Integration: Open Source enterprise-grade business productivity enhancement add-on plug-in for Microsoft® Word® users. Enhances users' experience by reducing unnecessary work duplication.
Thunderbird/Mozilla Integration: Open Source enterprise-grade business productivity enhancement add-on Thunderbird Extension for Thunderbird/Mozilla e-mail users. Enhances users' experience by reducing unnecessary work duplication.
Customer Self-Service Portal: Add-on extends and integrates the power of CRM to your corporate website and streamlines customer support & service processes.